This Privacy Policy explains exactly what personal data q7899 collects from Pakistani members, why we collect it, how we use it, who we share it with, and what rights you hold over your own information. We believe in plain language, full transparency, and treating every member's data with the highest degree of care.
These are the core commitments that govern how q7899 handles every piece of information you share with us.
We tell you upfront exactly what data we collect, why we collect it, and what we do with it. There are no hidden data practices at q7899 — if we use your information, this Policy says so clearly.
q7899 only collects personal data that is genuinely necessary to deliver our gaming service, process your PKR transactions, and comply with our regulatory obligations. We do not collect data for the sake of it.
All personal data held by q7899 is protected with 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to member data is restricted to authorised personnel on a strict need-to-know basis.
Where we rely on your consent to process your data — for example, for optional marketing communications — you can withdraw that consent at any time, simply by contacting our support team or adjusting your account preferences.
We do not keep your personal data longer than is necessary. Retention periods are tied to legal and regulatory requirements. Once the retention period expires, your data is securely deleted or anonymised.
You hold meaningful rights over your data — including the right to access, correct, and in certain circumstances delete the information q7899 holds about you. We honour these rights without unnecessary delay.
This Privacy Policy ("Policy") is issued by q7899 ("we", "us", "our", "the Platform") and applies to all personal data collected through the q7899 website at https://q7899.pro, including all sub-pages, gaming interfaces, account management portals, payment flows, customer support channels, and any associated mobile-optimised experiences.
This Policy applies to all registered members, prospective members who have commenced but not completed registration, and visitors who browse q7899 without creating an account. It covers personal data collected whether you access q7899 from Karachi, Lahore, Islamabad, Faisalabad, or any other location.
A note for Pakistani members: q7899 recognises that data privacy is a matter of growing importance in Pakistan. We align our practices with internationally recognised data protection standards and handle all member data with the utmost care, regardless of where you are located.
This Policy should be read alongside q7899's Terms & Conditions and Responsible Gaming Policy, both of which are published on this website. By using q7899 and accepting the Terms & Conditions at registration, you also confirm that you have read and understood this Privacy Policy.
For the purposes of this Policy, q7899 acts as the data controller in respect of all personal data collected from members and site visitors. As data controller, q7899 is responsible for determining the purposes and means of processing your personal information and for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions about how q7899 handles your personal data, or wish to exercise any of the rights described in Section 12, you may contact our dedicated privacy team via the contact details set out in Section 15 of this Policy.
q7899 collects and processes the following categories of personal data in connection with your membership and use of the platform:
| Data Type | Examples | Purpose |
|---|---|---|
| Full Legal Name | As appearing on CNIC or passport | KYC verification, account ownership |
| Date of Birth | Day, month, year | Age verification (21+ policy) |
| Email Address | Personal or business email | Account communications, support |
| Mobile Number | Pakistani mobile number | Two-factor authentication, JazzCash/EasyPaisa transactions |
| Residential Address | Street, city, province, postal code | KYC verification, regulatory compliance |
When requested as part of the Know Your Customer (KYC) verification process, q7899 may collect copies of government-issued identity documents such as your National Identity Card (CNIC), passport, or driving licence. These documents are processed solely for identity verification and anti-money laundering compliance purposes and are not used for any other purpose.
q7899 collects data relating to your payment activity on the platform, including deposit amounts, withdrawal requests, payment method identifiers (such as your JazzCash or EasyPaisa account reference), transaction timestamps, and transaction status records. Full financial account credentials — such as banking passwords or complete card numbers — are never collected or stored by q7899 directly; these are handled exclusively by our regulated payment processing partners.
We record data about your gaming behaviour on q7899, including games played, bet amounts, session durations, win and loss records, bonus usage, and responsible gaming tool settings. This data is used to deliver the gaming service, resolve disputes, detect problem gambling patterns, and comply with regulatory requirements.
When you access q7899, our systems automatically collect technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and session timestamps. This information is used for platform security, fraud prevention, and service optimisation.
If you contact q7899 via live chat, email, or any other channel, we retain records of that communication, including the content of the messages and the date and time they were sent. These records are used to resolve your enquiry, train our support team, and maintain a complete account history.
q7899 collects your personal data through the following means:
q7899 uses the personal data it collects for the following purposes:
q7899 processes your personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity:
q7899 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We may share your data with the following categories of third-party recipients solely to the extent necessary to deliver our service and meet our legal obligations:
All third parties with whom q7899 shares personal data are required to process that data only for the specific purpose for which it was shared and in accordance with applicable data protection standards.
As an internationally operating platform, q7899 may transfer your personal data to countries outside your country of residence, including countries that may have data protection laws that differ from those in Pakistan. Where such transfers occur, q7899 takes appropriate steps to ensure that your data receives an equivalent level of protection, including by entering into contractual arrangements with data recipients that incorporate internationally recognised data protection safeguards.
If you would like more information about the specific safeguards applied to international transfers of your data, please contact us using the details in Section 15.
q7899 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, accounting, or reporting requirements. The key retention periods applied by q7899 are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual.
q7899 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:
While q7899 takes every reasonable precaution to secure your data, no online system can guarantee absolute security. You also play an important role in keeping your account secure — please refer to the Account Security section of our Terms & Conditions for guidance on protecting your q7899 login credentials.
q7899 uses cookies and similar tracking technologies to operate the platform, improve performance, and provide a personalised experience. A cookie is a small text file placed on your device by your web browser when you visit q7899. The categories of cookies q7899 uses are as follows:
You can manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the q7899 platform. For full details on the specific cookies set by q7899, please refer to our Cookie Notice accessible via the platform footer.
Subject to applicable law, you hold the following rights in respect of the personal data q7899 holds about you. To exercise any of these rights, please contact us using the details set out in Section 15. We will respond to all verified requests within thirty (30) days.
q7899 will not charge a fee for handling a data rights request unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. We may ask you to verify your identity before processing a request to ensure that personal data is not disclosed to an unauthorised party.
q7899 strictly prohibits the use of its platform by individuals under the age of 21. We do not knowingly collect personal data from anyone under this age threshold. Our registration process includes age verification steps specifically designed to prevent underage individuals from creating accounts.
If q7899 discovers or is notified that it has inadvertently collected personal data from an individual who is under 21 years of age, we will take immediate steps to delete that data, close the associated account, and void any transactions made during the period of underage use. If you believe that q7899 may hold data relating to an underage individual, please contact us immediately using the details in Section 15.
q7899 reserves the right to update or revise this Privacy Policy at any time. Where changes are material — meaning they significantly alter how we process your personal data or affect your rights — we will notify you by email to your registered address at least fourteen (14) days before the revised Policy takes effect. For non-material administrative changes, we will update the "Last Updated" date at the top of this page without separate notification.
We encourage you to review this Policy periodically to stay informed about how q7899 protects your personal information. Your continued use of the platform following the effective date of any revision constitutes your acknowledgment of the updated Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how q7899 has handled your personal data, please contact our privacy team through the following channels:
If you are not satisfied with q7899's response to a data-related complaint, you have the right to escalate the matter to the independent data protection authority or regulatory body in the jurisdiction where q7899 holds its gaming licence. q7899 will cooperate fully with any regulatory investigation into its data handling practices.
As a q7899 member you hold seven meaningful rights over your personal information. Here is what each one means for you.
Request a complete copy of all personal data q7899 holds about you, plus a clear explanation of how and why it is being used.
Ask us to correct any inaccurate or incomplete data we hold. We will update the record without unnecessary delay.
Request deletion of your personal data in certain circumstances, subject to our legal retention obligations.
Ask q7899 to pause processing of your data in specific situations, such as while a data accuracy dispute is being resolved.
Receive your data in a structured, machine-readable format so you can transfer it to another service where technically feasible.
Object to processing based on legitimate interests, or withdraw consent for marketing at any time — no questions asked.
Your data is protected, your privacy is respected, and your gaming experience is our priority. Join hundreds of thousands of Pakistani players who trust q7899 every day. 21+ only.
21+ only. Please play responsibly. q7899 is an internationally licensed gaming operator.